Some Etsy Artists Discovered

How to Ask Customers How They Found You In Paypal

I came across this very useful post by sassybellewares in the etsy forums, and thought I'd share it here.

Within PayPal, you can set up the payment page that buyers see during checkout so that a question is included asking buyers how they found you. You can then offer 5 responses to choose from (eg etsy search, google, facebook or twitter, word of mouth, other).

That information could be extremely valuable in helping you promote your shop more effectively!

Here are the instructions sassybellewares provided:
1) Login to your PayPal account
2) Under "my account" click "profile"
3) Under "selling preferences" click "custom payment pages", then click "options" and go to "merchant service options"
4) Check "add a customer service survey" and fill in the blanks*
5) Make sure you click "SAVE" before you exit

* I used "How did you find SassyBelleWares" for my question. I thought using my shop name rather than just "us" or "me" might help them remember my shop better for next time.

. . . . . .

SEEING THE RESULTS:
1) Login to Paypal.com
2) You should be on your account page by default, if not click on the "my account" tab
3) Find a recent sale transaction and click on the blue underlined details link.
4) Scroll down and find where it says "payment type:" Right underneath that, it will show your paypal survey question "how did you find..." and the customer's response if the customer filled it out.

That's it! This is so cool and it's a such a great business tool. I was surprised to learn one of my customers found me on facebook considering I only post there on occasion and don't have that many fans.

Grace with an attitude

When I was going through a difficult time, I got the bright idea to adopt a puppy. What could be more wonderful than the unconditional love of a dog jumping on you and peeing on your carpet every night when you come home? Before that happened; however, I got a crazy idea. I was browsing through the humane society newsletter and saw some cats described as affectionate. It had never occurred to me that a cat could be affectionate. I always thought they had an attitude. So, I decided to adopt a cat. Very shortly afterwards, I got a mass email from my cousin looking for homes for a new litter of kittens.

A few days later I was holding my new one pound kitten in my arms. I named her Grace after God's grace (unconditional love and favor). I figured it was a great name because animals ar the epitome of unconditional love and favor. So, I was surprised when my sweet little kitten insisted on attacking my fingers and toes. Over the years, I learned to appreciate Grace and her attitude. She may sing complaints when I pick her up. She may run and hide. She may even try to hiss and bite. But she is full of love and grace in her own way. I took her to the vet the other day. (Keep in mind she has a "will bite" sticker on her folder at the vet). Grace did not like me after that trip to the vet. She ran and hid and would have nothing to do with me. A short time later she climbed onto my shoulder and started purring, like nothing had happened.

No matter how mad Grace gets, she always forgives me. That, to me, is a love worth adopting. The crazy thing is, it inspires me to love her back unconditionally. No matter how many times I get hissed at and nipped at, I always forgive her. I guess Grace really does live up to her name after all.

Meet Chilly Paws

Chilly Paws offers a selection of handcrafted, personalized and embroidered pet blankets, tunnel beds, sacks, towels, and pet cart covers. Occasionally, Chilly Paws offers embroidered clothing and accessories.

5% of all earnings from auctions will be donated to the EFA charity of the month. In addition, 100% of the earnings from one of their items will be donated each month to the EFA charity of the month.

Meet Brown Rose

I photograph subjects that speak to me or touch my soul in some way.

A self-taught photographer, I photograph as I find. I never orchestrate or manipulate my photo subjects and utilize natural light whenever possible. My photography reflects my life. I seek beauty in all I experience, the extraordinary in the seemingly ordinary, the gift.

Each year I donate 10% of photo sales - on and off Etsy - to my favorite charities.

Meet Heartfeltwool

Making felt catnip toys for those with feline companions is a way for me to give a gift to animals who enjoy them while simultaneously giving back to the shelter where I volunteer by donating 15% of my sales. Your purchases literally put food in the dishes of homeless pets.

Cute Pet Monday - Koru

This is Koru ~ the first of the Two Stray Cats in his birthday hat. Koru and his owners are celebrating his first birthday on August 14th ~ exactly one year after he was discovered at work, abandoned, covered in oil, very thirsty and hungry. He was only around 5 or 6 weeks old. He was named Koru which means "new beginnings" in Maori. A very fitting name for a little boy in a fur coat who got a second chance and his forever home :)

Photo submitted by Lily. Please visit her shop at www.twostraycats.etsy.com

Cute Pet Monday - Ty

Owner Mary and family were celebrating Ty's 1st birthday. She made him some homemade treats and he wore this hat. He was a trooper and happily posed for photos!

Photo submitted by Mary Please visit her shop at www.marymule.etsy.com

for beautiful handmade fabric accessories.

Cute Pet Monday - Scooby

Owner Jessica named this adorable white cat Scooby. He is 1 year old and he has Jessica's entire heart. He also loves his binky.

Photo submitted by Jessica

Cute Pet Monday - Lena

Lena sits patiently among a pile of lovely pink valentines. 

Photo submitted by Nancy.

Nancy has a great shop on Etsy called NanjoDogz at 

http://nanjodogz.etsy.com 

which features polymer clay sculpture, pendants, tiles, beads and more with the main concentration on the dog in various breeds.